general office and accounting

Phone: 519-654-9600
Fax: 519-654-9922

sales and ordering


warranty and repair



warranty claims

If you have an issue with any of our products, please fill out the online warranty form. Our warranty department will call with an RA number and the product will be sent directly to us. Repair times will vary.




shipping policy

Due to the nature of our products, please allow 2-5 business days before shipment. If you would like automatic tracking updates, please email shipping and receiving to update your shipping profile. If there is a discrepancy in the items that you have received, they must be reported within 5 business days of delivery.

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